Wednesday, November 24, 2010

Happy Thanksgiving to You!

As the holiday season is now officially here, we would like to wish for a wonderful Thanksgiving to you and yours! This has been an incredible year at Las Vegas Retreats. With great thanks to you.

This year we accomplished so many of our goals. Not only have we moved into our first real office with a storefront, but we secured a location right on Las Vegas Blvd, in the middle of all our vacation homes! More importantly, we have been able to grow and improve our business, the homes we offer, and the quality of our service. According to your feedback, we are doing better than ever.

This year we also achieved the milestone of having one of our vacation home designs actually constructed and put into our working inventory. Palacio Privado is proving your feedback as well. This incredible home is something really special, thanks to you and your guidance.


We look forward to the furture, and we know that great things are in store. We wish the same for you, and we look forward to seeing you again soon at Las Vegas Retreats.

Monday, November 8, 2010

The Palm Castle Is Luxury At An Affordable Price!

Castillo Palmilla is a lovely and luxurious vacation home rental in the heart of Green Valley, only moments away from the famous Green Valley Ranch Casino and Resort.

This home is a 3200+ square foot, 4 bedroom model and offers privacy and the seclusion of a gated neighborhood. Castillo Palmilla also offers excellent features and amenities complimentary to any vacation and all at an amazingly affordable price.

This wonderful home is great for families and friends who want something away from the Strip. But even though the home offers so much, you get to have it all and still be barely 15 minutes away. The two level home is located in a small gated neighborhood in Green Valley, one of the valley's premier communities.

Be sure to stop by the website and check out this wonderful Las Vegas vacation home rental. This is a really excellent home and an even better value!

Thursday, November 4, 2010

Getting Around In Style From Your Vacation Home Rental

One of the things we've noticed over the years of being in the Las Vegas vacation home rental business is that customers consider it something special. Not only are they coming to Las Vegas, and when isn't that exciting? They are also going to be staying in what is likely to become one of the best parts of the whole trip, and vacation home rental in Las Vegas! Many customers consider the vacation home as the main reason to come, and that the Strip and surrounding excitement, is really just the frosting on the cake.

One way to create a really excellent and memorable experience while in Vegas is to take a limo ride with you and your friends or family. Las Vegas has an incredible selection of limo companies and limousines. There must be hundreds if not thousands of tricked out Hummers and huge GMs tooling around Vegas, giving tourists the time of their lives and an experience they wont soon forget.

At Las Vegas Retreats, we recommend Elite Transportation for limo services. Elite Transportation works with select clients in town like Las Vegas Retreats to create a simple, easy and reliable way to get limo service to and from our vacation home rentals and either the Las Vegas Strip or McCarran Airport. They can also arrange for a Las Vegas tour or even something more extensive if you like.

If you have not tried the Las Vegas limo experience before, we recommend it! And if you are staying in one of our vacation home rentals, be sure to mention the limo experience to your booking agent. They can arrange for your airport pick-up and drop off and even coordinate a limo for a night on the town with up to 20 people per limo!

Monday, November 1, 2010

A Sad State Of Affairs

We often visit the Better Business Bureau website, and we almost always see the same bad reports about the competition. Some of them, like the ones listed to the right, for example, are quite note worthy.

Some of these companies for by several names, so you have to be extra careful that you're not renting from the same disreputable companies hiding behind a new identity.

We thought you might enjoy reading this stuff for yourself. Sometimes it seems as though we're surrounded by a bunch of complete idiots who have no idea how to treat customers.

It's as if customers are a mystery to them or their business is predicated on the belief that most people will put up with crummy service and crummy homes and never complain.

So why does the Better Business Bureau give a rating of "F" to a "company"? Here are some of the reasons from just one profile. Sometimes it's something as simple as a missing business license, and other times it's because they don't have information on the company yet.
  • Failure to obtain a required competency license.
  • BBB does not have sufficient information to determine how long this business has been operating.
  • Number of complaints filed against this business.
  • Failure to respond to complaints filed against this business.
  • BBB does not have sufficient background information on this business.
  • The Bureau processed a total of 7 complaint(s) about this company in the last 36 months.
  • 6 - Refund or Exchange Issues
  • 4 - Failure to honor promised refunds, exchanges, or contract
  • 2 - General Refund or Exchange Complaint Issues
  • 1 - Contract Issues
  • 1 - General Contract Complaint Issues
  • 7 - No Response
  • 7 - Company failed to respond to the BBB or to the consumer to resolve the issues.
In other words, of all 7 complaints, the company failed to respond to either the BBB or to the consumer who sought the help of the BBB. Nice... As always, be careful who you rent from.

Thursday, October 28, 2010

It's Official - Our New Office Has Its Sign!

After many months of waiting and working our way through all the various agencies that have a say so in Clark County, we finally have a bran dnew store front sign! We went with the back-lit look in order to match the Piazza Plaza style, but maintained our own clean look with blue and white color tones in our logo.

Okay, so there are a million signs in the world. But this one is ours and the only one of it's kind. Anyway, we hope you approve and we hope this will help our customers know they are working with actual people, and not just some cold lifeless website!

We hope you approve, and should you ever decide to drop in and say hello, you'll know right where to find us!

Wednesday, October 27, 2010

Bogus Awards Touting Bogus Quality

One thing we've noticed in shopping the competition is how many of them like to post awards on their websites as a way to communicate how great they must be. The problem is, the awards are completely bogus and made up. Not only didn't they win any awards, the agencies they site don't even exist to give the awards away in the first place. In other words, the entire presentation is a complete lie.

We don't blame them, even though they are telling an outright lie. Las Vegas Retreats reputation is tough to compete with. A little research shows that we are the only BBB Accredited company in Las Vegas. A little deduction would tell you that if these "awards" actually meant anything, they would be reflected in the BBB profiles of these same companies. Instead, looking at the BBB usually turns up the "F" and "NR" ratings they typically have across the board.

Many companies assume that you wont check, so they just say whatever they want. For the most part, they are right. Nobody checks. But you are not dealing with the Bellagio or the Wynn Hotels here. These companies sometimes are nothing more than a website and a few pictures of homes. The primary goal is to get your money, and if lying is what it takes, then that is what they will do.

One easy way to tell if an award is real or not is to see if is linked to the award website. If it linked, then it will usually show a profile page for the company receiving the award and why. If not, well then, it's probably a bunch of hooey. Or as we like to call it, lying.